Lob pricing is made up of two components:
- A subscription charge incurred at the beginning of a chosen billing cycle (monthly or annually) for the Lob platform fee.
- Usage and add-on charges for mail pieces sent. These are charged at the start of each calendar month for mail pieces sent in the previous calendar month.
Once a plan is purchased, it will renew automatically at the start of each billing cycle (monthly or yearly) unless you perform an upgrade, downgrade or cancellation.
*Please note that usage counts for mailing volumes are applied based on calendar months and reset on the first of each month at 12:00AM UTC.
If you are an Enterprise edition customer with specialized billing needs, please reach out to your Customer Success Manager.