If I am on an Address Verification subscription and do not use all of my included verifications in a month, do they roll-over?

Lob Address Verification plans operate based on of a monthly subscription model, not direct usage. Any unused verifications will not roll-over to future months, and we do not refund or credit for unused verifications on your account.

*Please note that verification volumes are applied based on calendar months and subscriptions renew on the first of each month at 12:00AM UTC.