Can I close my account? If you would like to close your account, please reach out to firstname.lastname@example.org with your account_id. To locate your account_id, please go to your Dashboard > Settings > Account Information. Related articles Can I change my account time zone? What do I need to do to opt for the NCOA feature? Can I run a NCOA check for international addresses? Does Lob ship to US territories? Do you have a bug bounty program?