If you reach a feature limit (such as user seats, address book entries, webhooks, HTML templates, etc) within your subscription and are looking to access it, we encourage you to upgrade to a higher tier subscription. If you need help on which subscription may work best for you, please reach out to firstname.lastname@example.org so we can help recommend one that suits your needs.
If you reach a mailpiece usage limit in a given month, Lob will not prevent the mailpieces from being mailed out as we do not intend to disrupt your mailing operations. Lob will, however, reach out to get you onto the subscription best suited for your mailing needs. Lob also reserves the right to apply the corresponding subscription pricing that corresponds to your usage in the month you exceeded your mailing limit.