For all features, excluding the monthly mailings limit, Lob will prevent you from completing any action that would cause you to exceed your subscription’s feature limit and will throw an error message, notifying you that you’ve hit a limit. If you wish to complete the action, you will need to upgrade to the subscription that includes the feature you desire.
If you exceed your monthly mailings limit, Lob will not prevent the mail-pieces from being mailed out, as we do not intend to disrupt your business operations. Lob will, however, reach out to assist you with migrating to a subscription that best suits your mailing needs. Additionally, Lob reserves the right to apply the subscription pricing that corresponds with your usage for the month in which you exceeded your mailing limit.