Lob Basics
- What can I do with Lob?
- Can I track my mail?
- How long until my mail is delivered?
- Is Lob available outside of the US?
- How long does Lob keep API logs for my account?
- What are some best practices and recommendations around using First-Class Mail and Marketing Class Mail (aka Standard Class)?
- Why is the content of my mail missing not rendering?
- What does a Return to Sender scan mean for my mail tracking?
- Why am I receiving a sizing error when my image(s) appear to be correct in my design tool?
- Why does my design render differently with Lob than with my design tool?
- How do I set up webhooks?
- How can I view aggregate mail analytics?
- What is the difference between my Secret and Publishable API Keys?
- Can you provide a SOC 2 report?
- How do I know if my mail has been delivered or not?
- What is the recommended color space for my images?
- Can I change my account time zone?
- Does Lob ship to US territories?
- I can't cancel mail from my dashboard anymore. What can I do?
- What do I need to do to opt for the NCOA feature?
- Can I run a NCOA check for international addresses?
- What is National Change of Address (“NCOA”)?
- What does a “Mailed” tracking event mean?
- What should I do if my mail piece does not receive a tracking event?
- What is Standard Mail?
- What are Lob’s business hours of operation?
- Do you support Typekit Fonts?
- Do you support Google Web Fonts?
- Can I use custom fonts in HTML?
- What types of fonts do you support?